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Company: LandAir
Location: Springfield
Posted on: January 15, 2022

Job Description:

Seeking a Day Dispatcher.

Join a growing company with an exceedingly friendly atmosphere, competitive benefits and growth potential

Job Details:

* Responsible for the coordinating, scheduling, dispatching and planning of customer freight shipments, and building loads in dispatch system
* Act as the main point of contact for all driver facing communication via phone, tablet, and email
* Offer exceptional support to drivers to ensure that their professional needs are being met
* Monitor shipments throughout transit in order to effectively meet delivery schedules and update customers as needed
* Respond to customers efficiently, thoroughly, accurately, and professionally
* Manage customer and driver expectations to align with operational capabilities
* Monitor performance and available hours of Fleet Drivers and compliance with DOT Laws
* Work cooperatively with customers service/sales to provide solutions for customers' needs and resolve issues


* Self-motivated problem-solver with strong desire to meet customer needs
* Strong verbal and written communication skills
* Prior Transportation Management and Dispatch experience preferred
* Ability to present and maintain a positive corporate image in a fast-paced environment
* Must be organized, computer competent, and good with excel files.
* Must be willing to work a flexible schedule
* Candidates should have a good understanding of:
* Dispatch Functions
* Hazardous Materials
* DOT rules and regulations with Commercial Motor Vehicles.


* Ideal candidate will possess a "can do" attitude with a "will do" work ethics
* Must have the ability to work in a fast-paced environment
* Strong attention to detail
* Proficient in Microsoft Office and dispatching systems

Benefits available upon eligibility:

* Medical / Dental / Vision
* Paid Time Off (PTO)
* Paid Holidays
* Life Insurance
* Short term disability
* Long term disability
* 401K

Keywords: LandAir, Springfield , Dispatcher, Professions , Springfield, Massachusetts

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