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Application Support Analyst

Company: Queen Consulting Group
Location: Springfield
Posted on: January 15, 2022

Job Description:

Position: Application Support AnalystLocation: Greater Boston, MAJob Type: ContractDuration: 12 months with long term extensions
Job DescriptionOur client is seeking a highly motivated, analytical, self-directed individual to fill a consultant position assisting the Web and Financial System team in a fast-paced environment.

  • The position is responsible for supporting Finance and Compliance Applications and various internally developed Applications used within the entire organization.
  • Position tasks include day-to-day trouble shooting and resolution of application related issues, bug fixes, programming tasks, testing, implementation, and coordination across multiple departments.
  • Technical skills include Java (J2EE), JSP, SQL Server, Postgresql, Oracle, JDBC, and SOAP XML web services, WebSpshere based applications, Familiarity with navigating in Windows and Linux operating systems.
    Primary Responsibilities
    • Day to day support of Finance and Compliance Applications and various internally developed Applications
    • Troubleshoot issues by identifying root cause and develop a plan for problem resolution. Identify and remediate web related vulnerabilities in a timely manner
    • Utilize the software development life cycle and manage production business processes to resolve software problems and improvements by writing user change requests and functional specifications
    • Design, program, implement code, test, install and configure applications
    • Work in a team environment to support user and other technical staff
    • Learn our client' s business processes and adhere to software and change management and IT standards
      Minimum Requirements
      • Experience configuring and upgrading vendor applications
      • Minimum of three (3) to five (5) years' experience in programming in web technologies and utility industry experience is a plus
      • Demonstrated competency in system analysis and issue investigation and resolutions is required
      • Experience with SQL Server, Postgresql, Oracle
      • Familiarity with navigating in Windows and Linux operating systems
      • Experience Configuring Vendor Applications (Sigmaflow, RSA Archer or Lawson a plus)
      • Familiarity with GIT or any other code repository/management system
      • Experience with use of a ticketing system for open issues and assignments
      • Experience working with Vendor Application Support for OEM issue resolution
      • Candidate must possess strong teamwork, interpersonal, and problem solving skills, as well as excellent written and verbal communications skills
        Preferred Requirements
        • Familiarity with Finance or GRC applications
        • Electrical utility experience
          Queen Consulting Group is an equal opportunity employer. Our goal is to promote an environment that helps our employees and clients appreciate the benefits that diversity provides.

Keywords: Queen Consulting Group, Springfield , Application Support Analyst, Professions , Springfield, Massachusetts

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