ServiceNow Architect - Remote Anywhere in the USA

Company: Mobiz
Location: Springfield
Posted on: May 12, 2022

Job Description:

Job Description Salary: About Mobiz Mobiz is an information technology firm based in Irvine, CA, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to expand our team and ensure we stay ahead of the curve. Mobiz is a ServiceNow Technology Partner and provides ServiceNow advisory, architecture and development services to Globally recognized clients. What Can You Expect? Every day at Mobiz we work with a deep sense of purpose. We continuously innovate. Our mission is to empower our clients to do more through transformation. You---ll work in a collaborative environment alongside highly talented people that improve client operations and exceed expectations. We strive to simplify technology challenges, and no less. Who Are We Looking For? Mobiz seeks to add a ServiceNow Architect to our team. The ServiceNow Architect is a hybrid leadership and technical role responsible for the overall architecture, development, and direction of the Client---s ServiceNow solutions. The ServiceNow Architect contributes to the planning, design and implementation of solutions and takes overall accountability for the requirements collected, design documentation generated, development performed and the delivery of ServiceNow solutions to the end client. This is a hybrid role that is client facing, with a key focus on driving client confidence and satisfaction in delivered solutions. This role may also manage small groups of cross-functional teams within the ServiceNow platform, such as developers, administrators, and business analysts. Key Responsibilities Deep technical experience identifying, implementing, and supporting a technical roadmap within the ServiceNow Platform and specifically deep expertise in at least 2 of the following product lines: ITSM, CSM, Cloud Automation, Cloud Discovery, ITOM, GRC and IntegrationHub. Identify and document client requirements, transition into solutions, and communicate to clients to achieve requirement sign off by client and or business Design, at an architecture level of detail, technical solutions aligned to the business requirements and ServiceNow best practices focusing on low code or no code where possible Translate signed off requirements into stories, estimate effort, monitor overall work product, and own end-to-end delivery and quality of ServiceNow development Support the business in scoping technical solutions which may involve multiple ServiceNow product lines and complex integrations with other applications and systems Serves as the primary point of contact for the Client---s ServiceNow roadmap, ongoing projects and as the face of the ServiceNow development team (when applicable) Perform necessary sprint or story demos, deliver required development artifacts, documentation and perform knowledge transfer to client resources if / when requested Provide mentorship and guidance to client resources with respect to design standards and best practices within the ServiceNow ecosystem Research vendor solutions when necessary for client integration requirements with ServiceNow and external / third party systems Record all time worked accurately and keep calendar up to date with scheduled activities Other duties as assigned by client or internal leadership Qualifications 5 years of experience with ServiceNow platform and 9 years of consulting, Information Technology, or related industry experience Current ServiceNow Certified System Administrator (CSA) Current ServiceNow Certified Application Developer (CAD) At least 2 of the following Certified Implementation Certifications: ITSM, CSM, Cloud Automation, Cloud Discovery, ITOM, SAM, GRC, IRM, and or VRM Proven consulting experience as a key technical resource leading the development and delivery of ServiceNow solutions Deep, hands on experience in at least 2 of the following product lines: ITSM, CSM, Cloud Automation, Cloud Discovery, ITOM, GRC and IntegrationHub. Understanding of the key technologies relevant to the ServiceNow integration including: AJAX, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS Experience with scripting in the ServiceNow platform using Javascript, Business Rules, Script Includes, Client Scripts, UI Actions, UI Pages, GlideAjax, Angular JS, Jelly, etc. Experience implementing development work using the Agile/Scrum methodology Active listening skills, takes ownership of contributing input to the conversation while demonstrating strong communication skills in written, interpersonal, and presentational situations Preferred Qualifications ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) ServiceNow Microcertification --- IntegrationHub ServiceNow Microcertification --- CMDB Fundamentals ServiceNow Microcertification --- Flow Designer ServiceNow Microcertification --- Virtual Agent Degree or equivalent, preferably in Computer Science or Information Technology ITIL v4 Managing Professional Designation Skills Excellent verbal, written, and interpersonal communication skills using English language Demonstrated interpersonal skills, client centric attitude, ability to deal with cultural diversity Proven team player Ownership, accountability, and attention to detail Maturity, professionalism, and judgment Ability to excel with minimum supervision Commitment to client satisfaction What We Offer A team of bright, hard-working, and innovative people that will contribute to your growth Vacation, retirement plan, and a comprehensive benefits plan Other This is a remote work opportunity Closing Mobiz embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. We are an equal opportunity employer. We thank all applicants for their interest. We will contact you if you are selected to move forward in the recruiting process. Please ensure all screening questions are answered accurately and honestly.

Keywords: Mobiz, Springfield , ServiceNow Architect - Remote Anywhere in the USA, Professions , Springfield, Massachusetts