Security systems technician

Company: Vodastra
Location: Springfield
Posted on: March 15, 2023

Job Description:

Vodastra Technologies is -seeking a security systems technician -to join our team! You will resolve security-related issues for your clients.

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Responsibilities:

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• Provide technical assistance with security systems, including cameras
  
• Resolve issues for clients via phone, in person, or electronically
  
• Recommend hardware and software -improvements
  
• Track customer issues and resolutions
  
  
  Qualifications:
  
  
  • 
    
  • Previous experience in Bosch security systems, as well as other security systems, customer service, or other related fields.
    
  • Strong troubleshooting and critical thinking skills.
    
  • Security system experience, technical training, or equivalent combination of education and experience.
    
  • Skills including: installing, configuring, troubleshooting, and replacing parts as need.
    
  • Knowledge of using -diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures.
    
  • Ability to maintain and complete accurate record keeping and processing of paperwork.
    
  • Must work well independently, as well as follow directions.
    
  • Ability to handle more than one responsibility at a time.
    
  • Ability to work under deadline pressures.
    
  • Strong communication skills, organizational skills, and time management.
    
  • Ability to build rapport with clients.
    
  • Positive and professional demeanor.
    
    
    Tech MUST have his/her own tools and transportation.
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Keywords: Vodastra, Springfield , Security systems technician, Professions , Springfield, Massachusetts