Program Technician II - Limited Service

Company: State of Vermont
Location: Montpelier
Posted on: May 28, 2025

Job Description:

Overview
The Vermont Department of Labor posting is seeking a Program Technician II to work in the Unemployment Insurance Quality Control Unit. The Program Technician provides support to the Quality Control Unit by assisting in the administration of quality control review programs, which includes clerical support, assisting in other investigators audit assignments, conducting assigned audit assignments and other support work as directed by the Quality Control Unit Supervisor.



The unit performs Benefit Accuracy Measurement audits which review random samples of paid and denied claims for UI benefits. These BAM reviews are comprehensive comparative audits which examine all aspects of the claim to ensure accuracy of payment and denials, and the results are instrumental in providing important information to the US DOL and the Vermont DOL on UI program accuracy. BAM audits require strong file management, organization, and self-planning skills. If you have any auditing, paralegal, bookkeeping/payroll experience and/or any experience in benefits program administration, this could be a great fit for you! Proficiency in Microsoft Office software (or comparable) is strong plus!
Who May Apply
This position, Program Technician II - Limited Service (Job Requisition #52179), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.



If you would like more information about the duration of this position or other details, please contact.

Please note that multiple positions in the same work location may be filled from this job posting.

Resumes will not be accepted via e-mail. You must apply online to be considered.
Environmental Factors
Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.
Minimum Qualifications
Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).



OR



High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).



OR



One (1) year or more of experience as a Program Technician I with the State of Vermont.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 
  
• 80% State paid medical premium and a dental plan at no cost for employees and their families
  
• Work/Life balance: 11 paid holidays each year and a generous leave plan
  
• State Paid Family and Medical Leave Insurance (FMLI)
  
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  
• Tuition Reimbursement
  
• Flexible spending healthcare and childcare reimbursement accounts
  
• Low cost group life insurance
  
• Incentive-based Wellness Program
  
• Qualified Employer for Public Service Student Loan Forgiveness Program
  
  
  Want the specifics? Explore the on our website.Equal Opportunity Employer
  The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
  

Keywords: State of Vermont, Springfield , Program Technician II - Limited Service, Professions , Montpelier, Massachusetts