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Systems Consultant

Company: Mass Mutual
Location: Springfield
Posted on: August 17, 2019

Job Description:

Save Skills - Excel - Time Management - Systems Analysis - Microsoft Word - Microsoft Powerpoint Job description At MassMutual, were passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive digital experiences for our customers. [ Participate in technical studies and evaluations of business requirements and technological alternatives, and recommends appropriate systems solutions. Provide direction and guidance to other programmers as well as advise on methods to improve scalability .] To help us achieve our mission, we are hiring a [Systems Consultant] to join our team. What great looks like in this role Our ideal Systems Consultant candidate is responsible for the evaluation and implementation of complex applications with complex subsystems that may affect the entire system or multiple systems applications. Youll use your skills to prepare communications, documentation and conduct classes on new system alternatives. Youll also [ consult and provide guidance to client and IT personnel . Receive general supervision and is competent to work at the highest technical level of systems consulting while working on own most of the time . Objectives of this role GOALS OF THIS POSITION Daily and monthly responsibilities Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects . Skills and qualifications Minimum of 5 years experience in system analysis/design/development or a related field. Experience with developing system requirements for Service Now Platform Exceptional analytical and conceptual thinking skills. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills. Excellent documentation skills. Fundamental analytical and conceptual thinking skills. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, PowerPoint, Excel, and Outlook. A track record of following through on commitments. Excellent planning, organizational, and time management skills. Experience leading and developing top performing teams. A history of leading and supporting successful projects . Preferred qualifications Experience with Request Management Process 4-6 years related work experience in Information Technology 2-3 years related experience with software and hardware vendors . Working at MassMutual A career at MassMutual means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other. MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to. Note: Veterans are welcome to, regardless of their discharge status.

Keywords: Mass Mutual, Springfield , Systems Consultant, Professions , Springfield, Massachusetts

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