Experience Specialist
Company: Verizon Authorized Retailer - Wireless Zone
Location: Lee
Posted on: February 18, 2026
|
|
|
Job Description:
Job Description Job Description We are looking for a
high-energy, reliable individual with outstanding customer service
skills to assist our Sales Associates when selling and helping our
customers with their Verizon Wireless service and products. If you
are outgoing with amazing energy and love to talk about cool
technology. We have the job for you. As an Experience Specialist,
you will get to know our communication technology inside and out,
and you will be the one everyone else looks to when it comes to
what's next in wireless and technology solutions. It is good to be
the expert. Benefits/Perks Competitive hourly pay Periodic
goal-based incentives in addition to hourly compensation Paid time
off Huge discounts off Verizon monthly service plans 401K with
company match Medical Insurance Dental Insurance On-going training
on the latest technology A fun, fast paced work environment A
growing company with lots of opportunity Easily move into a Sales
Associate position or to our Business to Business Sales Team
Informative Training on the latest devices and new services
Responsibilities Educating and engaging customers through product
demonstrations Interacting with customers and providing prompt and
courteous customer service to all customers in person or via phone
Assist our tenured Sales Associates with all aspects of the sales
process and customer service duties to enhance the customer
experience Help with operational duties within the store
Requirements Must be 18yrs old Works well with others in a customer
service focused, friendly team environment Staying current on the
latest data/entertainment technology and devices Working a variety
of hours, including weekends, evenings, and holidays, involving
occasional overtime Desired Qualifications: Some retail customer
service or experience preferred, but not required About Us Wireless
Zone, A Verizon Wireless Authorized Retailer is the nation's
largest wireless retail franchise with over 400 stores and growing.
As a Verizon Authorized Retailer, Wireless Zone combines the power
of Verizon with the dedication of a locally owned business. Our
communities need more than just a wireless retailer and our
employees want more than just a job. We are committed to taking
great care of our employees, customers, and giving back to the
community that supports us. We believe that with this philosophy
our business will continue to thrive! E.O.E (Equal Opportunity
Employer)
Keywords: Verizon Authorized Retailer - Wireless Zone, Springfield , Experience Specialist, Retail - All , Lee, Massachusetts
