Retail Manager 2

Company: Sodexo
Location: Newport
Posted on: February 27, 2026

Job Description:

Sodexo seeks a dynamic Retail Manager 2 to lead retail operations within educational institutions. This role is paramount in sustaining our mission to enhance life quality through expert retail management, ensuring efficient service delivery, and optimizing customer satisfaction. The Retail Manager will uphold Sodexo's high standards, fostering a cohesive team environment, and driving initiatives that align with our global commitment to improving everyday life at educational facilities. Oversee daily retail operations and ensure implementation of standards for quality, customer service, and compliance with all health and safety regulations. Manage inventory levels, ensuring adequate stock and placing orders as needed. Prepare budgets and financial reports, and control expenses to increase profitability. Hire, train, and supervise retail staff, fostering a team-oriented environment. Implement promotional campaigns and work with the marketing team to drive sales growth. Address customer complaints and issues promptly, ensuring customer satisfaction. Collaborate with other managers and staff to cross-promote services and improve overall student and staff experience. Strong leadership and team management skills Proficiency in budget management and financial analysis Excellent customer service and communication skills Knowledge of retail management best practices Ability to handle multiple tasks and meet deadlines Familiarity with health and safety regulations in a retail context Medical Insurance Dental Insurance Vision Insurance 401k Certified Retail Manager (CRM) preferred but not required First Aid and CPR certification is advantageous

Keywords: Sodexo, Springfield , Retail Manager 2, Retail - All , Newport, Massachusetts