Business Acct Exec 1, SMB Direct Sales
Company: comcast
Location: Springfield
Posted on: February 25, 2021
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Job Description:
Job DescriptionJob Summary Responsible for the sale of
integrated communication structure to small-to-medium business
customer. Develops relationships with individual businesses and the
community and positions the Comcast brand as key components of the
sales strategy and keeps with Comcast's touchstones. Job
Description Core Responsibilities * Assists with the creation and
delivery of face-to-face sales presentations that demonstrate
knowledge of the latest Comcast products and services. Promotes the
sale of bundled products to ensure the optimal solution for the
customer. Sells with goals of exceeding departmental, financial and
unit targets. * Stays abreast of competitive landscape and emerging
technologies to best position Comcast Business Services in the
marketplace. * Generates new leads with targeted businesses through
various prospecting activities, including cold calling, canvassing,
customer referrals and partner relationships. Focuses on goal
achievement and is results driven. * Assists with developing sales
territory, including cultivation of local business partnerships and
organizational affiliations. * Retains customer base by delivering
on the Comcast Credo. Ensures a superior customer experience.
Maintains and builds customer relationships to drive customer
retention; works with internal teams to ensure operational
efficiencies and service levels meet and exceed customer
expectations through strong customer service orientation and
excellent follow up skills. * Prepares sales and activity reports
as required. * Participates in out-of-the-office meetings with
customers on a regular basis and demonstrates excellent verbal and
written skills and skill in presenting, persuading and negotiating.
* Promotes the sale of bundled products to ensure the optimal
solution for the customer. Sells with goals of exceeding
departmental, financial and unit targets. * Consistent exercise of
independent judgment and discretion in matters of significance. *
Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as
necessary. * Other duties and responsibilities as assigned.
Employees at all levels are expected to: * Understand our Operating
Principles; make them the guidelines for how you do your job. * Own
the customer experience - think and act in ways that put our
customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and services. *
Know your stuff - be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences. * Win as a team - make big things
happen by working together and being open to new ideas. * Be an
active part of the Net Promoter System - a way of working that
brings more employee and customer feedback into the company - by
joining huddles, making call backs and helping us elevate
opportunities to do better for our customers. * Drive results and
growth. * Respect and promote inclusion & diversity. * Do what's
right for each other, our customers, investors and our communities.
Disclaimer: * This information has been designed to indicate the
general nature and level of work performed by employees in this
role. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and
qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer.
Education Bachelor's Degree Relevant Work Experience 0-2 Years Base
pay is one part of the Total Rewards that Comcast provides to
compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That's why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers
site for more details.
Keywords: comcast, Springfield , Business Acct Exec 1, SMB Direct Sales, Sales , Springfield, Massachusetts
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