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Patient Services Representative

Company: Acton Medical Associates, PC
Location: Springfield
Posted on: January 24, 2023

Job Description:

*Acton Medical Associates, PC* is looking for full-time Patient Services Representatives to join our team!The Patient Services Representative is a customer service role with a busy medical practice. In this role you will:* Greet and check in patients for appointments* Verify insurance and demographic information* Process co-payments* Schedule patients for follow-up or future appointments* Answer patient phone calls regarding appointments* Ensure our patients feel comfortable, welcomed, and have the best experience possible at our practiceCandidates should have:* High school education or equivalent* Ability to multi-task, prioritize workload, manage time effectively and perform under pressure* Customer support/service experience* Active listening and good communication skills* Ability to use/learn a multi-line phone and basic computer systems (Word processing, database navigation)* Customer orientation and ability to adapt/respond to different patient needsSigning bonus available for qualified candidates.Candidates with previous experience may qualifiy for a higher startiing rate.Acton Medical Associates, PC is an equal opportunity employer. AMA,PC does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.Job Type: Full-timePay: From $16.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Health insurance* Health savings account* Life insurance* Paid time off* Vision insuranceHealthcare setting:* OutpatientMedical specialties:* Primary CareSchedule:* 8 hour shift* Day shift* Monday to FridayCOVID-19 considerations:We partner closely with the Massachusetts Department of Public Health to ensure the strictest of safety guidelines are met in all of our locations.Education:* High school or equivalent (Required)Experience:* Customer service: 1 year (Preferred)Work Location: One location

Keywords: Acton Medical Associates, PC, Springfield , Patient Services Representative, Sales , Springfield, Massachusetts

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