Fine Jewelry Commission Sales Associate - Holyoke Mall
Posted on: January 24, 2023
General Description Your role as the Fine Jewelry Commission
Sales Associate is to be the resident guru around all things Fine
Jewelry in the entire store. You know these products inside and out
and love educating the customer on how your merchandise can enrich
their lives.Primary Responsibilities:
- Customer Service & Sales -Approaches customers in a friendly
manner to engage, determine needs, and help customers make
decisions about desired product or service. Informs customers of
key product attributes to generate interest and to build clientele.
Meets or exceeds sales goals by contributing in-depth knowledge and
customer service to Fine Jewelry business. Actively and
enthusiastically engages customers to support the company's Instant
Credit Application Process (iCAP).
- General Operations- Participates in inventory processes (annual
inventory, cycle counts, system uploads, stock ledger, Radio
Frequency Identification scans, etc.) Participates in all
Merchandise Transfer Out (MTO), Return to Vendor, Return to
Warehouse and Defective Merchandise Transfer Out activities.
Maintains sales floor recovery processes to ensure a clean and
organized store environment
- Performance Standards-Supports company shrink and safety
initiatives and Consistently meets established performance
standards for the role, including (but not limited to) the
company's iCAP program, product and service sales, customer
service, profit, productivity and attendanceCore Competencies &
Accomplishments:To achieve success at JCPenney, a manager will
possess the following:
- Work experience- Minimum of 2 years retail experience
- Drives Performance - Holds self accountable to a higher
standard to achieve results. Provides feedback, visibility and
recognition to the team.
- Builds Relationships - Develops positive relationships:
establishes strong networks, shows respect for different styles,
and communicates effectively to a wide audience.
- Drives Change - Adapts quickly to changing situations with
energy and a positive attitude. Coaches others through change.
- Shows Courage - A confident leader; willing to take on
challenging assignments. Acts in accordance with beliefs and deals
with conflict quickly and in a positive manner.About JCPenney:At
JCPenney, we share a passion for serving customers, supporting our
communities and being the best retailer for all families. As a
company founded on the Golden Rule, our success is rooted in the
belief that we treat everyone the way we would want to be treated.
At every touchpoint, customers discover stylish merchandise at
incredible value from an extensive portfolio of private, exclusive
and national brands. Reinforcing this shopping experience is the
customer service and warrior spirit ofassociates across the globe,
all driving toward the Company's mission to help customers find
what they love for less time, money and effort.Working at JCPenney
means joining a dedicated team of associates who are encouraged to
be uniquely themselves in a safe, caring and welcoming environment.
It is a place where careers prosper, accomplishments are celebrated
and diversity flourishes. It's a place that's meant for you.In
addition to a competitive wage, this position offers commission pay
designed to reward you for your personal achievement and
contribution to our success.If eligible, we offer a competitive
benefits package including medical/dental/vision, term life
insurance, paid vacation/holidays, and 401(k) with company match.
All associates are eligible for an associate discount on JCPenney
Keywords: JCPenney, Springfield , Fine Jewelry Commission Sales Associate - Holyoke Mall, Sales , Holyoke, Massachusetts
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