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Sales Representative - Lighting Showroom - Northampton, MA

Company: U.S. Electrical Services Inc.
Location: Springfield
Posted on: July 13, 2018

Job Description:

U.S. Electrical Services, Inc. - USESI is a Connecticut based company and the country---s largest independent electrical wholesale distributor comprised of 10 regional businesses, over 100 years of experience, $100M+ in inventory, and more than 1,500 employees.

If you have a flair for design and a passion for customer service, this is the career for you. USESI/Hampden Zimmerman Electric Supply, CO., Northampton, MA, showroom is seeking a professional and reliable full time employee who will interact with customers and assist them in making product choices. This role will provide support to promote and sell lighting products and services to customers and will be responsible for achieving inside sales revenue goals by obtaining and up-selling orders, creating customer satisfaction, and adding value to customer---s buying experience.
Job Duties Include:Obtains orders by answering phone calls, verifies and enters items, manages orders to fulfillment, explains stock-outs and expected delivery dates.Identifies and solicits potential customers.Recommends products to meet customer requirements and needs.Makes calls to customers and prospects.Increases orders by suggesting related items, explaining features, and checking customer---s buying history.Follows up on logistics and expedites products to ensure customer satisfaction.Reviews reports to identify problems and take actions to ensure customer satisfaction.Develops and maintains relationships with customers to achieve best outcomes.Reviews open customer order reports and takes action on open items.Assesses customer needs and resources and recommends products.Welcomes customers into the Showroom and creates a positive experience.Work with customers or their representatives (designers, contractors etc.) in planning and choosing their lighting selection.Required Skills:Excellent verbal and written communications skillsAbility to clearly and effectively set and attain goalsMS-Office computer skillsHigh school degree or equivalent requiredLighting knowledge preferredUSESI and its affiliates consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status. Qualified women and minorities are encouraged to apply.Job Type: Full-time

Keywords: U.S. Electrical Services Inc., Springfield, Sales Representative - Lighting Showroom - Northampton, MA, Sales, Springfield, Massachusetts

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