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Patient Services Representative - Springfield

Company: Aspen Dental
Location: Springfield
Posted on: October 12, 2018

Job Description:

Position Summary

Patient Service Representatives (PSR) play a vital role at Aspen Dental-branded practices. PSR's are the first point of contact for patients at a practice, and also have key responsibilities in the coordination of many day-to-day administrative office activities. Reporting to the Office Manager, this position provides general office support with a variety of clerical activities and related tasks. Commitment to continuous development and promoting from within means your career path is limitless. We're on a mission to give America a healthy mouth. PSR's who join an Aspen practice work for a licensed dentist and live that mission every day by supporting the non-clinical needs of your practice's patients and dental professionals. Not only can you maximize your career potential, but you can make a real difference in the lives of patients.

About Aspen Dental-branded practices

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

Responsibilities

  • Greet and check in patients in a friendly manner.
  • Collect co-payments and verify insurance coverage.
  • Schedule and confirm patient appointments.
  • Prepare new patient charts neatly and accurately.
  • Various office duties as assigned by Office Manager.
  • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
  • Collect and post payments and record receipts.
  • Balance nightly deposits and complete credit card processing.

    Minimum Education and Experience

    • High School Diploma or equivalent.
    • Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment - experience in the dental or medical industry with scheduling and verifying insurances preferred.
    • Self-motivated with the ability to exceed patient expectations.
    • Excellent organizational skills to effectively handle multiple tasks.
    • Flexibility to support change, with varying schedules as necessary.
    • Possess excellent interpersonal communication skills.
    • Resume must demonstrate stable employment history. Associated topics: client, desktop, front desk, information technology, information technology analyst, service, support analyst, support specialist, technician i, technician iv

      Keywords: Aspen Dental, Springfield , Patient Services Representative - Springfield, Sales , Springfield, Massachusetts

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