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Remote Customer Service Technical Support Product Expert

Company: VirtualVocations
Location: Springfield
Posted on: January 27, 2023

Job Description:

An electronics manufacturer is filling a position for a Remote Customer Service Technical Support Product Expert.

Must be able to:
Engage customers via phone and email to resolve customer issues
Solve problems for customers when an order, transaction, or experience doesn't go as planned
Develop a thorough knowledge of our online platform
Applicants must meet the following qualifications:

Experience within a fast-paced environment
Excellent written and verbal communication skills
Intermediate computer skills including software technical support supporting software platforms
Experience with Hubspot, Jira, and Salesforce
Experience in PCB design or manufacturing

Keywords: VirtualVocations, Springfield , Remote Customer Service Technical Support Product Expert, Other , Springfield, Massachusetts

Click here to apply!

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